ORDERING & DELIVERY

Order your heater before 2pm, Monday to Friday and we will despatch the same day on a 24 hour service.

Standard deliveries are made Monday to Friday so if you order on a Friday, delivery would be on Monday. Order over the weekend and we will despatch on Monday for a Tuesday delivery.

For an additional charge we can arrange deliver before noon, before 9am or on a Saturday, please call us on 01603 890 230 for costs of these options.

When we despatch your heater we will send you a tracking number so you can check the progress of delivery at any time.

Provided you supply a mobile number you will receive a text when your heater has been loaded onto the van for delivery and advising you of a one hour delivery slot. Alternatively, you will receive an email the day before delivery which gives you the option of re-arranging the delivery for a different day.

If for any reason you are not at home when delivery is attempted, the driver will try to leave your heater with a neighbour. If your parcel is left with a neighbour or taken back to the depot, the driver will place a card through you door explaining what to do.

For your convenience we can deliver to your home, designated neighbour or your work address; however we cannot leave your heater without a signature.